Key facts
Good to know for your stay at Brandstatthof Leogang
Everything you need to plan your stay
To ensure you can plan your holiday in Leogang with peace of mind, we have summarized the most frequently asked questions from our guests. Here you will find all the relevant information at a glance – from arrival details to our included services.
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Dining Options
For our Room Guests
Enjoy our "Carefree Package" for food lovers:
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Mornings: A rich regional breakfast buffet is already included in your room stay.
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Evenings (Winter): Wind down after a day on the slopes. In winter, we also treat you to our delicious half-board (breakfast and dinner).
For our Apartment Guests
Enjoy the freedom of self-catering with flexible extras:
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Daily Fresh Bread Service: We deliver fresh rolls and pastries directly to your apartment door every morning.
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Breakfast Upgrade: Want to skip the prep? You can easily book our breakfast buffet upon request (subject to availability).
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Winter Special: Don't feel like cooking? In winter, we offer half-board (5x per week) upon request and subject to availability.
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Included Services / Your Guest Benefits
Your Ticket to Adventure: The Saalfelden Leogang Card is included in your stay! Enjoy daily free cable car rides, free admission to local swimming pools, and many other benefits throughout the region.
Pure Relaxation: After an active day in the mountains, find the regeneration your body and soul deserve in our sauna and cozy relaxation room.
Always Connected: Enjoy free Wi-Fi throughout the entire house – perfect for sharing your holiday photos with friends and family instantly.
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Check-in and Check-out
Check-in: Your room will be available for check-in from 3:00 PM on your scheduled day of arrival. If you plan to arrive after 6:00 PM, we kindly ask that you let us know in advance.
Check-out: We kindly ask you to vacate your room by 10:00 AM on your day of departure, so that we can prepare it for our next guests.
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Traveling with Pets
At Brandstatthof Leogang, we are happy to welcome your well-behaved and house-trained four-legged friends. We charge a fee of € 20.00 per night per pet (food not included). Please understand that any damage to furniture or flooring will be charged to the guest.
To ensure all our guests have a pleasant stay, we kindly ask you to observe the following:
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Sleeping Arrangements: Please bring a dog blanket or bed, as our sofas and beds are reserved for humans only. We reserve the right to charge for the professional cleaning of any soiled bedding.
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Quiet Environment: We assume that your dog will not be left alone in the room all day, as continuous barking may disturb other guests.
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Dining Area: For hygiene reasons, pets are not permitted in the restaurant.
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Nature & Agriculture: Please note that the surrounding fields – whether fenced or not – are not dog parks. During the summer, the grass is used as pasture or for producing feed for our livestock.
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Waste Disposal: We strictly ask you to always pick up your dog’s waste (including the bag) and dispose of it only in designated "Dog Stations." No waste may be left in the meadows!
We would love to continue welcoming pets in the future. However, if these rules are not followed, we may be forced to stop allowing dogs at our farm. We sincerely thank you for your consideration and cooperation in keeping the Brandstatthof a wonderful place for everyone.
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Parking & E-mobility
Worry-free Arrival: Your free parking space is reserved for you directly at the farm.
E-mobility Welcome: For your electric vehicle, an e-charging station is available directly at the house (subject to a fee) – convenient and easy to use.
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Payment Options
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Cash: We are happy to accept payment in cash.
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Debit Cards: We accept payment via EC-Card / Maestro.
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Credit Cards: The following credit cards are accepted for payment: Visa, Mastercard and AMEX.
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Booking & Deposit
Your booking is considered binding once a deposit of 20% of the total arrangement price has been received in our bank account.
Bank Details:
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Bank: Raiffeisenbank Pinzgau Mitte
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Account Holder: Stefan Mühlauer
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IBAN: AT61 3505 3000 3401 0447
Please note: By paying the deposit, you agree to the booking terms and conditions as stated.
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Cancellation Policy
Cancellations must be submitted in writing directly to Pension Brandstatthof Leogang.
Summer 2026 Cancellation Terms:
Rooms:
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Up to 5 days before arrival: Free cancellation.
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From 5 days before arrival: 70% of the total booking price will be charged.
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No-shows or early departures: 100% of the total booking price will be charged.
Apartments:
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Up to 14 days before arrival: Free cancellation.
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From 14 days before arrival: 70% of the total booking price will be charged.
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No-shows or early departures: 100% of the total booking price will be charged.
Winter 2026 - 2027 Cancellation Terms:
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Up to 2 months before arrival: Free cancellation.
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2 months to 1 week before arrival: 60% of the total booking price will be charged.
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Within the last week before arrival: 80% of the total booking price will be charged.
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Early departure: 90% of the total booking price will be charged.
In all other cases, the General Terms and Conditions for the Hotel Industry (Austrian Hotel Contract Conditions) apply.
Cancellation insurance cover: We recommend you to take out a travel insurance. Link: https://www.europaeische.at
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Travel Insurance Recommendation
Sometimes things don’t go as planned, and a booked holiday has to be cancelled or cut short.
We would like to save you from the associated costs and disappointment. Therefore, we highly recommend taking out a hotel cancellation insurance policy with Europäische Reiseversicherung.
You can complete your insurance quickly and easily online here:
https://www.europaeische.at
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