Cancellations must be made direct and written at Brandstatthof.
Cancellation policy regarding COVID-19:
In one of the following cases a free cancellation up to 3 days before arrival during winter season 2021/2022 is possible:
- a travel warning for the province of Salzburg
- You have a positive COVID-19 test yourself (proof required)
- No skiing is possible in the Skicircus Saalbach-Hinterglemm-Leogang-Fieberbrunn due to COVID-19
In one of the above mentioned cases you can cancel your booking free of charge. In case you already paid a deposit, we will of course refund it.
In all other cases the following cancellation terms apply:
- Up to two months before arrival, cancellation is available free of charge.
- From two weeks to one week before arrival, we charge 60% of the price.
- In the event of cancellation during the last week before you arrival, 80% of the price is charged. If you leave earlier than planned, 90 % of the costs are charged. Austrian Hotel Regulations apply.
Cancellation insurance cover: We recommend you to take out a travel insurance. Link: https://www.europaeische.at